Your privacy matters to us. Here is how we collect, use, and protect your information at IELTS Manzil.
When you contact us through our website, WhatsApp, or enrollment form, we may collect your name, email address, WhatsApp number, target Australian state, and the course you are interested in. If you submit writing samples for feedback, we also receive that content directly from you.
We use your information to respond to your inquiry, arrange lessons, provide feedback on your work, and communicate with you about your ISLPR, IELTS, PTE, or LANTITE preparation. We do not sell or rent your personal information to third parties.
Our website uses Google Analytics to understand how visitors use our site, such as which pages are viewed and how long visitors stay. This helps us improve our content and services. Google Analytics may use cookies to collect this information.
We use a lightweight internal tool that notifies us when someone visits our website, including an approximate location (such as city or region) based on standard web technology. If you have previously enrolled with us and return to our website on the same device, a small cookie may allow us to recognise your name in this notification. This is used only to help us respond to inquiries more personally and is never shared with third parties.
We use third-party services including Google Analytics, WhatsApp, and email providers to communicate with you and understand our website traffic. These services have their own privacy policies governing the use of your information.
We take reasonable steps to protect the personal information you share with us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may ask us at any time what personal information we hold about you, request a correction, or ask us to delete your information, subject to any legal or record-keeping requirements we may have. To make a request, please contact us using the details below.
If you have any questions about this Privacy Policy or how we handle your information, please email us at ieltsmanzil@gmail.com or message us on WhatsApp.
This policy may be updated from time to time to reflect changes in our practices. The current version will always be available on this page.
Contact us directly. We respond to every inquiry.